“Why are the waiting times so long for your customer service?” I ask the lady on the other end of the line. Her response:”Because people ask all these extra, unnecessary questions” would not have won any awards in client service. Well, she might not have said extra and unnecessary, but I could clearly hear it in her voice. Continue reading “Bad customer service”
Tag: experience
About to break a record
Looking at the weater forecast we will not only face a hot week, it looks like we will also be breaking some (personal) records. The highst temperature ever measured in the Netherlands was 38.6 degrees in 1944. If the predictions are correct we will be getting close to 40 degrees by the end of the week. So I guess no white christmas for us this year…. Continue reading “About to break a record”
europe2australia.com 